This is a concise, user-friendly orientation guide and reference for new and seasoned nurses, paramedics, preceptors, educators, management teams, and anyone else working in the triage environment. It offers guidelines covering key processes and practices triage nurses use daily. Chapters address core elements of triage such as patient point of entry, acuity scales, and "red-flag" patient presentations and how to handle them; coordination and communication with other health care team members; and documentation.
The book offers practical information on triage for emergency department and urgent care settings, with useful tips for both triage orientees and preceptors. It addresses care considerations for specialized populations including geriatric and pediatric patients. The text supplies essential information on teaching and learning principles and the fostering of critical thinking skills, and covers such topics as compassion fatigue, customer service, legal concerns, core measures, and patient and staff safety. Trends in triage nursing such as electronic medical record considerations, provider in triage, and advanced triage protocols are included. Information is organized in brief, bulleted "bites" for knowledge at a glance, and Fast Facts in a Nutshell boxes reinforce key concepts.
Key Features •Provides essential guidance for key procedures and protocols in an easy-to-read, easy-to-access format
•Offers practical triage information with a focus on emergency department and urgent care settings
•Focuses on processes, critical thinking, and the legal aspects of triage
•Includes care considerations for specific patient populations
•Incorporates advice from seasoned emergency department nurses and triage educators
목차
Reviewers
Foreword Rebecca S. McNair, RN, CEN
Preface
Acknowledgments
Part I: Setting the Stage for Success at Triage
1. Orienting to Triage
Lynn Sayre Visser
2. Precepting at Triage
Lynn Sayre Visser
3. Tips for Success at Triage
Lynn Sayre Visser and Anna Sivo Montejano
4. Personal Awareness for the Triage Nurse
Anna Sivo Montejano
Part II: Point-of-Entry Processes in Triage Nursing
5. The Patient Arrival
Anna Sivo Montejano
6. Customer Service in Triage Nursing
Lynn Sayre Visser
7. Legal Concerns in Triage Nursing
Deb Jeffries
Part III: Nursing Essentials for Effective Triage
8. Triage Acuity Scales
Deb Jeffries
9. Documentation
Rebecca S. McNair
10. Core Measures
Lynn Sayre Visser
Part IV: Current Trends Impacting Triage Nursing
11. Urgent Care Triage
Valerie Aarne Grossman
12. Electronic Medical Record Considerations
Dawn Friedly Gray
13. Provider in Triage
Lynn Sayre Visser
14. Advanced Triage Protocols
Dawn Friedly Gray
Part V: “Red Flag” Patient Presentations
15. Introduction to “Red Flag” Presentations
Lynn Sayre Visser
16. Respiratory Emergencies
Polly Gerber Zimmermann and Lynn Sayre Visser
17. Cardiac Emergencies
Polly Gerber Zimmermann
18. Neurological Emergencies
Reneé Semonin Holleran
19. Abdominal Emergencies
Polly Gerber Zimmermann
20. Obstetric and Gynecological Emergencies
Polly Gerber Zimmermann and Lynn Sayre Visser
21. Psychiatric Emergencies
Anna Sivo Montejano
22. Ocular Emergencies
Anna Sivo Montejano and Lynn Sayre Visser
23. Musculoskeletal Emergencies
Reneé Semonin Holleran
24. Environmental Emergencies
Anna Sivo Montejano
25. Contagious Presentations
Anna Sivo Montejano and Lynn Sayre Visser
26. Trauma at Triage
Reneé Semonin Holleran
Part VI: Special Considerations in Triage Nursing
27. Special Populations
Anna Sivo Montejano
28. Pediatric Triage
Deb Jeffries
29. Geriatric Triage
Anna Sivo Montejano
30. Patient and Staff Safety
Anna Sivo Montejano
31. Case Studies
Anna Sivo Montejano and Lynn Sayre Visser
Abbreviations
Resources
Additional Reading
Index
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